Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, apply to your use of treeremovallancasterpa.com and any related website that links to these Terms (the "Website"). Please review them carefully, because they define your rights and responsibilities.
If you access or use the Website, you agree to follow these Terms. If you do not accept them, please do not use the Website. We may update these Terms or limit access at any time, with or without prior notice. Your continued use means you accept the revised version. The Website is meant for users in the United States and its territories. You confirm that you are legally able to enter into this agreement and that you meet those location requirements.
Our Privacy Policy explains how we collect and use personal information, and it is part of these Terms. By using the Website, you acknowledge that you have reviewed the Privacy Policy and agree to it.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a digital platform that helps homeowners and consumers send service requests to independent service providers who offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm whether providers comply with laws or licensing rules.
- Employ or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use everything at your own discretion and risk.
2. Form Submission and Contact Consent
When you submit a form, you authorize us to handle your information as described in the Privacy Policy. You also give express consent for us and Third-Party Providers to contact you by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data charges may apply. Consent is never required as a condition of purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is complete and accurate.
- We may monitor or record calls for quality or operational purposes.
3. Eligibility and Authority
You may use the Website only if you can form a binding agreement and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other organization, you confirm that you have the authority to bind that entity.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Every right not expressly granted here remains reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or carry out unlawful activity.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for unsolicited outreach.
- Misrepresent yourself or provide false information.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without advance notice.
6. User Content and Feedback
You may send us content such as feedback, messages, or reviews. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You confirm that:
- You own the content or have the right to share it.
- Your submission does not violate any law or the rights of another party.
We may use feedback without restriction and without any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for those sites, their content, or their business practices. If you visit them, their terms and policies govern your use.
8. No Endorsement or Contracting
We do not verify, guarantee, or endorse any provider. Any quotes displayed on the Website are informational only and not binding. If you choose to move forward, your contract is directly with the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to reach out to you using automated technology, including phone or email. You are not required to provide consent to buy services. See Section 2 for details on how to opt out.
10. Disputes with Third Parties and Release
Any dispute between you and a Third-Party Provider is solely between those parties. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where permitted by law.
11. Intentional False Information
If you provide false contact details or an inaccurate address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not promise that it is complete or correct.
14. Termination and Changes
We may change, pause, suspend, or discontinue the Website or your access to it at any time. Some provisions survive termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website entirely at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater.
Some jurisdictions do not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims that arise from your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create legal liability.
19. Electronic Communications
You consent to receive electronic communications from us by email or through Website postings. Those communications satisfy any legal requirement that information be provided in writing.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided by written submission.
- Class actions and jury trials are not permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Non-arbitrable disputes must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including natural disasters, war, and power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless applicable law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the remaining provisions will stay in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties do not gain any rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
